1. What is your return policy?
    You have 7 days from the date of receipt to return any item for a refund. Returns must be unused, in the original packaging, and accompanied by a valid receipt. For more details, please refer to our Refund and Return Policy.
  2. Do you ship internationally?
    Currently, we only ship within the United States and do not offer international shipping. We apologize for any inconvenience this may cause.
  3. How long does it take for my order to ship?
    Order processing time is 1-3 business days. Depending on the shipping method you select, standard shipping is expected to arrive in 3-7 business days, and expedited shipping is expected to arrive in 2-3 business days.
  4. How do I track my order?
    Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order on the carrier’s website.
  5. What payment methods do you accept?
    We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and other payment methods specified during checkout.
  6. Can I change or cancel my order?
    If you need to change or cancel your order, please contact us as soon as possible at [email protected] or call 859-453-0596. We can only make changes or cancellations if the order has not yet shipped.
  7. How can I contact customer service? You can contact our customer service team by emailing [email protected] or calling 859-453-0596. We’re here to help!
  8. What if the item I received is damaged or incorrect?
    If the item you received is damaged or incorrect, please contact us within 7 days of receiving your order. We will provide instructions for a return, exchange, or refund.